“In college health, I realized just how poor and limited gender-affirming care was which led me to help launch and lead True U. I am dedicated and passionate about providing competent, compassionate gender-affirming care and increasing access to care through technology and innovation. I consider my work at True U to be the most rewarding of my career.”
— Julie P. (she/her/hers) | MSN, FNP

We serve over 1,500

patients across 25 states.

Our Services

Hormone therapy

We provide safe and medically supervised testosterone therapy and hormone + therapy to the trans community (typically ages 18 and older). We provide these services in a safe, judgment-free, and secure setting utilizing modern HIPAA-compliant technology and the most up-to-date clinical practices.

True U Provider Directory

Our carefully curated team of providers are truly passionate about providing the highest quality of care and eliminating the health inequities that exist for gender diverse communities.

  • "I have been obtaining my feminizing hormone replacement through True U for 6 months now. The service is very convenient and the care I received from Dr. Ashley has been caring and thorough. All I have to pay out of pocket is the visit costs, otherwise they allow me to use my insurance for the medications and labs. It is very cost effective for me. Thank you so much for offering this service to the community!"

    Lexy

  • "I cannot even begin to describe how grateful I am to the folx at this clinic. From day 1 I have been treated with immense compassion, kindness, and care. More importantly, I feel listened to! Beginning my journey, I felt so scared, nervous, and I honestly wanted to cry from stress. Working with Natalie at True U Clinic has been some of the best and most considerate treatment I have ever had from any medical clinic. I honestly and truly feel like a person and not treated as some random patient who's just a number. [...]Without their help, I wouldn't be on my journey to becoming me."

    Rachelle C.

  • "I've had an amazing experience with True U Clinic. My first appointment I had with Natalie I felt safe and comfortable and that I could be completely honest and be myself. [...] It felt so good to be able to be have a process that was caring and fast."

    Isaiah

  • "I love True U, I found them after some online searching for a quality transgender health care clinic and I couldn't be happier with my experience. Reasonable pricing, always quick and reliable with any questions you may have. [...] It's great I can use my insurance to pay for labs and hormones as well, it saves me a fortune! 10/10 would recommend to anyone seeking quality care."

    Jordan S.

  • "I am very thankful that True U Clinic is available to myself and others. Everyone I communicate with is polite and professional. I greatly appreciate the hard work they have done to work with my insurance company. They make transition much easier to handle by providing this service and I highly recommend them."

    Silver A.

  • "I am on my hormone therapy for 3 months now. My Dr. is very nice and listens to me on our telehealth sessions. If you have any questions True U answers you very quickly. They have e been very helpful with any concerns I had. I love True U Clinic it has helped me be the woman I am today."

    Cindy

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Frequently Asked Questions

  • We typically have appointments openings within ten days. You can easily, quickly, and confidentially schedule your appointment now!

  • Labs can be done in one of the three following ways:

    • Make an appointment at LabCorp: Have them drawn at a LabCorp near you. You can use insurance or self-pay through True U for $99.

    • Have the lab come to you: A mobile phlebotomist can draw the lab work directly from the privacy of your home! This service is $99 (+ $99 for self-pay labs).

    • Use a walk-in clinic. You may use insurance or self-pay. For self-pay we ship the lab supplies to you so you have them drawn at the walk-in clinic of your choice. The cost of self-pay labs (incl the lab kit) is $99.

    Still have questions? Check out our blog post on how virtual bloodwork works.

  • We will send your prescription to the pharmacy of your choice. In addition, you may also use our mail-in pharmacy partner NewEra Pharmacy or our compounding pharmacy partner Empower Pharmacy.

  • Insurance may cover your medications. Out-of-pocket costs for medications are typically $20-60/month, depending on route of administration, types of medications, etc. If you self-pay for medications, we recommend using a GoodRx coupon for the lowest prices.

  • Consultation visits include STI testing, PrEP, and other hormone therapy needs outside of routine follow-up visits. The cost of consultation visits is $179/visit.

    • PrEP is an anti-viral treatment to prevent HIV in those who are at a higher risk of contracting HIV. Taken daily, PrEP medications can prevent up to 99% of HIV infections. Ask your True U provider if PrEP is right for you.

    • Routine STI testing helps ensure your health and the health of your partners. We offer comprehensive STI testing including HIV, Gonorrhea, Chlamydia, Syphilis, Hepatitis B and C. We encourage you to talk with your True U provider to discuss your sexual health care and wellness!

  • No, we do not charge monthly membership fees. At True U, you only pay for the care you receive.

  • In short, yes. At True U, we understand that transferring care can sometimes feel overwhelming. That’s why we’re committed to providing our clients with a seamless and stress-free process. Rather than requiring a two-visit start-up, we take the initiative to order labs before your first visit, allowing us to seamlessly continue your prescription from the very start. Our goal is to ensure your transition is as smooth as possible and to provide the high-quality care you deserve from day one.


    Read more about transferring your care to True U Clinic.

  • We provide safe and medically supervised hormone therapy services in a safe, judgement-free, and secure setting utilizing modern HIPAA-compliant technology and the most up-to-date clinical practices.

  • Yes, as long as your provider is registered to practice in your state, you can choose your provider. You can sign up for your appointment (and choose your provider) by navigating to our online scheduling portal.

  • The bad news: We don’t take insurance. The good news: This means your information stays private, and you’ll never have to worry about claims being denied. Plus, we’ll provide you with a Superbill that you can submit to your insurance provider for potential reimbursement. And, to make things even easier, we accept HSA and FSA payments!

  • Our services are typically available for individuals over the age of 18. However, in certain states, we may be able to provide care for those under 18 with parental or guardian consent. Please call our office for more details on availability of care.